Privacy Policy

Jyotir Health Pvt Ltd ("Jyotir Health", "we", "us") operates jyotirhealth.com.np. We provide counseling, workshops, and mental health training in Nepal. ## 1. Information we collect We collect only what you choose to send through our contact and booking forms: - Full name, so we can address you and arrange a session - Phone number, so we can call or message you on WhatsApp as you prefer - Email address, if you provide one, for confirmations and session links - A short note about what you would like support with, if you share one We also keep basic technical logs needed to run the website, such as the time of a form submission. ## 2. How we use this information We use your details to: - Respond to session requests and general inquiries - Match you with a suitable counselor - Send appointment details - Improve how we run the service We do not sell, rent, or trade your personal information. ## 3. Clinical confidentiality What you discuss in a counseling session is held under professional confidentiality. Session notes stay with your counselor and are not shared with family, employers, or other third parties, except where Nepal law requires disclosure to prevent serious harm. ## 4. Sharing with others We share information only when: - You ask us to, in writing - A trusted service provider needs it to send email or host the website, under a duty of confidentiality - The law requires it ## 5. How long we keep data Inquiry records are kept for as long as needed to arrange care and for reasonable administrative follow-up. You may ask us to delete your contact details, subject to any legal duty to retain records. ## 6. Your choices You may request access to, correction of, or deletion of the personal data we hold about you. Write to jyotirhealth@gmail.com. ## 7. Children and young people Our website intake is intended for adults and adolescents who can consent to counseling under applicable Nepal practice. Parents or guardians should contact us directly when booking for a child. ## 8. Contact For privacy questions: jyotirhealth@gmail.com Jyotir Health Pvt Ltd, Kathmandu, Nepal